Privacy Policy

1. Information We Collect

Personal Information

We may collect personal details that you choose to provide, such as:

• Name and surname

• Email address

• Phone number

• Company name and role

• Country / region

• Project details and any information you share in forms or emails

Device and Usage Data

When you use our website, we may automatically collect:

• IP address

• Device type and operating system

• Browser type and version

• Pages visited, time spent on pages, and referring/exit pages

• Other usage data related to how you interact with our site

This helps us understand how visitors use our website and improve its performance and content.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic and performance

• Improve user experience

You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to contact requests, schedule and run discovery sessions, prepare quotes, and deliver our software development and consulting services.

• Improvement and Development: To analyze how our website and Services are used, so we can improve performance, content, and user experience.

• Communication and Support: To communicate with you about your inquiry, project, or account; to provide updates, technical notices, and customer support.

• Payments and Invoicing: To process payments and manage billing through trusted third-party providers such as Stripe.

• Security:To protect our website and Services, monitor for suspicious or fraudulent activity, and maintain the integrity of our systems.

We only use your information when we have a valid legal basis to do so (for example, your consent, our legitimate interests in running our business, or our contractual obligations).

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data in the following situations:

• Service Providers: With trusted third-party vendors who help us operate and improve our Services (e.g., hosting providers, analytics tools, communication tools, payment processors). These providers are only allowed to use your data as necessary to perform services on our behalf.

• Legal Requirements: If required to do so by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.

• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. This includes using reputable hosting providers and secure payment processors. However, no online service is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Correction: Ask us to correct or update inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data, subject to our legal and contractual obligations.

• Restriction or Objection: In certain cases, request that we restrict or stop processing your data.

• Opt-Out of Marketing: You can opt out of receiving non-essential communications by following the unsubscribe instructions in our emails or by contacting us directly.

If you are located in the European Economic Area (EEA) or another region with similar data protection laws, you may have additional rights under applicable regulations (such as GDPR). You can exercise your rights by contacting us using the details below.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information without appropriate consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Servs.digital handles your data, please contact us:

Email: contact@servs.digital

By using our website or working with us, you acknowledge that you have read and understood this Privacy Policy.